Return-Exchange-Shipping
Shipping fee is 15 TL
A +5 TL service fee is charged for shipments with Cash/Credit Card at the door (payments made at the cargo branch or to the courier).
Free shipping is available for orders over 500 TL.
For transactions that fall under 500 TL as a result of the RETURN, a 15 TL shipping fee is charged due to the cancellation of the cargo campaign. (with invoice)
In case of a RETURN for orders over 500 TL with free shipping, a shipping fee of 30 TL is charged. (with invoice)
Shipping Fee for Exchanges is paid mutually.
Calculation is made by deducting the cargo difference in Exchange/Return products that are not sent with the contracted cargo from the buyer's account.
In case of returns or exchanges, the shipments with the contracted cargo company should be sent as Buyer Pays.
Contracted Cargo Companies And Codes:
PTT CARGO: 303810528
DOMESTIC CARGO: 395714029
The above-mentioned items are valid for Cargo transactions within Turkey.