Return-Exchange-Shipping

Information About Return-Exchange-Shipping




Shipping costs 10 TL

+5 TL service fee is charged for cash / credit card payments (payments made at the cargo branch or courier).

Free shipping for purchases over 200 TL

If the refund is less than 200 TL as a result of the refund, 10 TL shipping fee is collected due to the departure from the cargo campaign. (Invoiced)

In the event of a refund for orders over 200 TL with free shipping, a shipping fee of 20 TL will be charged. (Invoiced)

Shipping Fee is paid mutually in exchanges

Calculation is made by deducting the cargo difference in Exchange / Return products that are not sent by contracted cargo from the buyer's account.

In case of return or exchange, the shipments with the contracted courier company should be sent in the form of Buyer Pays.



Contracted Cargo Companies And Their Codes:




PTT CARGO: 303810528


DOMESTIC CARGO: 395714029




The foregoing applies to the cargo operations in Turkey.